IT Manager (operational) (m/f/d)

We are looking for an IT Manager to support and carry out the operational responsibilities of the IT department at our Bremen location. The role focuses on IT service provision, Microsoft 365 administration, end-user support, and IT security, in accordance with established internal procedures and Standard Operating Procedures (SOPs). This is a hands-on, operational role with direct involvement in daily IT activities and user support.

Key Responsibilities

  • Provide IT support services for end users, including 1st- and 2nd-level support
  • Administer and maintain Microsoft 365 services (users, groups, licenses, Exchange Online, Teams, SharePoint, OneDrive)
  • Support the setup, maintenance, and disposal of client systems, servers, printers, and mobile devices
  • Assist with maintenance of company networks and server rooms
  • Assist in ensuring availability and secure operation of IT services according to defined procedures
  • Support IT security measures and incident handling
  • Document IT incidents, solutions, and changes in designated systems
  • Support fault prevention and corrective actions as assigned
  • Communicate clearly with users and stakeholders in German and English

Required Skills & Experience (Must-Have)

  • Completed education or training in IT / Computer Science, or equivalent practical experience
  • Practical experience in operational IT support or IT administration
  • Hands-on experience with Microsoft 365 administration
  • Solid understanding of Windows client environments, user and access management, and IT service processes
  • Strong communication skills in German and English (written and spoken)
  • Structured, reliable, and security-aware way of working

 Nice-to-Have Skills

  • Experience with Linux systems
  • Experience with identity management (Entra ID)
  • Experience with Mobile Device Management (Intune)
  • Experience with IT ticketing or incident management systems

What We Offer

  • Clearly defined operational responsibilities
  • Direct involvement in daily IT service provision
  • Long-term perspective within a structured organization
  • Opportunity to further develop technical and procedural IT expertise
  • An independent, diverse and interesting area of responsibilities and an excellent working environment in the immediate vicinity of the University of Bremen
  • A young and innovative corporate culture and management, with a clear path to personal development and the opportunity to take responsibility not only within projects, but also within the company
  • Support and advancement in individual personal and professional development
  • Active shaping of work processes
  • Modern and performance-oriented remuneration systems
  • Flexible working hours

If you are interested in joining our team, please use the link below to submit your application.

SUBMIT APPLICATION

Thank you for submitting your application. We truly appreciate your interest in joining our company.

Please note that the review process may take some time. If you are selected to move forward, we will contact you within two weeks. If you are not selected, please understand that we will not be sending additional updates.

In accordance with the application procedure (Art. 6 para. 1b GDPR), we will retain your application documents for a period of six months. After this time, your data will be securely deleted. You have the right to request access to, rectification, or deletion of your personal data, to restrict or object to its processing, and to request data portability.

If you have any questions regarding data protection, please contact our Data Protection Officer at dataprotection@gcp-service.com.

We wish you all the best in your job search.

Best regards,

HR team @ GCP-Service International

We are looking for an IT Manager to support and carry out the operational responsibilities of the IT department at our Bremen location. The role focuses on IT service provision, Microsoft 365 administration, end-user support, and IT security, in accordance with established internal procedures and Standard Operating Procedures (SOPs). This is a hands-on, operational role with direct involvement in daily IT activities and user support.

Key Responsibilities

  • Provide IT support services for end users, including 1st- and 2nd-level support
  • Administer and maintain Microsoft 365 services (users, groups, licenses, Exchange Online, Teams, SharePoint, OneDrive)
  • Support the setup, maintenance, and disposal of client systems, servers, printers, and mobile devices
  • Assist with maintenance of company networks and server rooms
  • Assist in ensuring availability and secure operation of IT services according to defined procedures
  • Support IT security measures and incident handling
  • Document IT incidents, solutions, and changes in designated systems
  • Support fault prevention and corrective actions as assigned
  • Communicate clearly with users and stakeholders in German and English

Required Skills & Experience (Must-Have)

  • Completed education or training in IT / Computer Science, or equivalent practical experience
  • Practical experience in operational IT support or IT administration
  • Hands-on experience with Microsoft 365 administration
  • Solid understanding of Windows client environments, user and access management, and IT service processes
  • Strong communication skills in German and English (written and spoken)
  • Structured, reliable, and security-aware way of working

 Nice-to-Have Skills

  • Experience with Linux systems
  • Experience with identity management (Entra ID)
  • Experience with Mobile Device Management (Intune)
  • Experience with IT ticketing or incident management systems

What We Offer

  • Clearly defined operational responsibilities
  • Direct involvement in daily IT service provision
  • Long-term perspective within a structured organization
  • Opportunity to further develop technical and procedural IT expertise
  • An independent, diverse and interesting area of responsibilities and an excellent working environment in the immediate vicinity of the University of Bremen
  • A young and innovative corporate culture and management, with a clear path to personal development and the opportunity to take responsibility not only within projects, but also within the company
  • Support and advancement in individual personal and professional development
  • Active shaping of work processes
  • Modern and performance-oriented remuneration systems
  • Flexible working hours

If you are interested in joining our team, please use the link below to submit your application.

SUBMIT APPLICATION

Thank you for submitting your application. We truly appreciate your interest in joining our company.

Please note that the review process may take some time. If you are selected to move forward, we will contact you within two weeks. If you are not selected, please understand that we will not be sending additional updates.

In accordance with the application procedure (Art. 6 para. 1b GDPR), we will retain your application documents for a period of six months. After this time, your data will be securely deleted. You have the right to request access to, rectification, or deletion of your personal data, to restrict or object to its processing, and to request data portability.

If you have any questions regarding data protection, please contact our Data Protection Officer at dataprotection@gcp-service.com.

We wish you all the best in your job search.

Best regards,

HR team @ GCP-Service International